Got Questions? We’re Here to Help Get You Started With Our Product.
Frequently Asked Questions
How to create personal account on Yalla Studio Templates website?
- Find and click on MY ACCOUNT on the upper right side of the website.
- You will need to put Your email and password for the first time.
- After that You will have option to put address, contact information and
- billing options (Paypal, Credit card? Webmoney, Qiwi, Bitcoin atc)
How to download ZIP archive file (Ae template)?
- Go to MY ACCOUNT on the upper right side of the website
- Find and click on the downloads on the left side of the website
- On the right side of this page You can find Download button (See example)
- Press on the orange button: ID – 2737
- Your Browser will automatically start downloading archive file.
Watch video tutorial here:
How to unzip archive file?
Open File Explorer, and find the zipped folder.
- To unzip the entire folder, right-click to select Extract All, and then follow the instructions.
- To unzip a single file or folder, double-click the zipped folder to open it. Then, drag or copy the item from the zipped folder to a new location.
What software i need to use?
- You need to have installed Adobe After Effects & Premiere Pro (in some case) software on Your machine.
- Here is the download link: https://www.adobe.com/products/aftereffects.html
- You can try this software for free for 30 days.
What are the benefits of an account with you?
We would love to have a permanent relationship with you. You get access to current available coupon codes, notification on upcoming sales, and all your ordered intros are stored by us for 1 year at absolutely no charge. They are available at your account dashboard.
How do I change my account details?
I didn’t receive any emails from you, where are they?
All emails from us are usually sent in under a minute. If you still haven’t received it in a few minutes, please check your spam/junk folder. If found, move the emails to your inbox and also add us as a contact, so any important future communication is not missed.