Got Questions? We’re Here to Help Get You Started With Our Product.
Frequently Asked Questions
How to create personal account on Yalla Studio Templates website?
- Find and click on MY ACCOUNT on the upper right side of the website.
- You will need to put Your email and password for the first time.
- After that You will have option to put address, contact information and
- billing options (Paypal, Credit card? Webmoney, Qiwi, Bitcoin atc)
How to download ZIP archive file (Ae template)?
- Go to MY ACCOUNT on the upper right side of the website
- Find and click on the downloads on the left side of the website
- On the right side of this page You can find Download button (See example)
- Press on the orange button: ID – 2737
- Your Browser will automatically start downloading archive file.
Watch video tutorial here:
How to unzip archive file?
Open File Explorer, and find the zipped folder.
- To unzip the entire folder, right-click to select Extract All, and then follow the instructions.
- To unzip a single file or folder, double-click the zipped folder to open it. Then, drag or copy the item from the zipped folder to a new location.
- You need to have installed Adobe After Effects & Premiere Pro (in some case) software on Your machine.
- Here is the download link: https://www.adobe.com/products/aftereffects.html
- You can try this software for free for 30 days.
Account
What are the benefits of an account with you?
We would love to have a permanent relationship with you. You get access to current available coupon codes, notification on upcoming sales, and all your ordered intros are stored by us for 1 year at absolutely no charge. They are available at your account dashboard.
How do I change my account details?
You can change your details like your username, email and password on your account dashboard. To delete your account, you will need to contact us, though we would be really sad to lose you.
I didn’t receive any emails from you, where are they?
All emails from us are usually sent in under a minute. If you still haven’t received it in a few minutes, please check your spam/junk folder. If found, move the emails to your inbox and also add us as a contact, so any important future communication is not missed.